Privacy Policy

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Privacy Policy

Last Updated: July 2026

1. Introduction

Welcome to SONARCH Tech Solutions Pvt. Ltd. (“SONARCH”, “we”, “our”, or “us”).

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us for our services.

2. Information We Collect

We may collect the following information:

  • Full Name
  • Company Name
  • Email Address
  • Mobile Number
  • Business Address
  • Product or Service Requirements
  • Tender and Procurement Enquiries
  • Any information voluntarily submitted through our contact forms

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Prepare quotations
  • Process procurement requests
  • Provide GeM tender support
  • Deliver engineering and solar solutions
  • Improve customer service
  • Improve our website performance
  • Send important business communications

4. Information Security

We implement appropriate administrative and technical measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

5. Cookies

Our website may use cookies to:

  • Improve website performance
  • Analyze visitor traffic
  • Enhance user experience
  • Remember user preferences

You may disable cookies through your browser settings.

6. Third-Party Services

Our website may use trusted third-party services including:

  • Google Analytics
  • Google Maps
  • Google Business Profile
  • Contact Form Services
  • Web Hosting Services

These services have their own privacy policies.

7. Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared when:

  • Required by law
  • Necessary to provide requested services
  • Required for procurement or tender processing with your authorization

8. Data Retention

We retain personal information only for as long as necessary to:

  • Complete requested services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

9. Your Rights

You may request to:

  • Access your information
  • Update incorrect information
  • Delete your personal information (where legally permissible)
  • Withdraw communication consent

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.

Contact Us

SONARCH Tech Solutions Pvt. Ltd.